Ice Cave Manchester Event FAQs

How can I book?

To book, please visit www.coorslight.co.uk/ice-cave/booking/uk and complete the booking form by selecting a time and date you'd like to visit. If you don’t wish to book online, you can still visit the Ice Cave on the selected dates provided. Entry will be on a first come, first serve basis.

Am I able to book for friends?

Yes, you can secure 6 places per booking. Please ensure your friends are all over the age of 18.

I can’t make the time I’ve booked, am I able to change the time?

Please contact icecave@senselondon.com to cancel your booking and then rebook online for your preferred time slot. All enquiries will receive a response within 48hours.

How do I can cancel my booking?

Please contact icecave@senselondon.com to cancel your booking. All enquiries will receive a response within 48hours.

Can I add an extra person to my booking?

You are not able to add another person to an existing booking, however you may make a new booking using a different email address.

What should I do if I am unable to print my confirmation email?

If you are able to access your confirmation email on a phone or device that will be sufficient. Otherwise please bring with you the booking confirmation number stated on your booking confirmation email and a form of ID.

I haven’t received a booking confirmation email, what should I do?

Please contact icecave@senselondon.com with the name your booking was made under and we will be able to check the booking was successfully completed. All enquiries will receive a response within 48hours.

Where and when can I experience the Coors Light Ice Cave?

Your first chance to experience the Ice Cave was in Birmingham in May 2016. Since then, we visited Dublin in August 2016, Sheffield in September 2016, Glasgow in May 2017, with our final stop in Manchester on the 15th September - 24th September 2017. Reserve your slot now!

When should I arrive?

Please arrive on time as you will need to collect your wristband and thermal cloak before entry, though feel free to arrive early and enjoy a drink in our outdoor bar first.

What do I need to do when I get there?

Please head to the registration booth with your booking confirmation, ID and everyone in your party. You will be given a wristband to enter the site where you can enjoy a drink before heading into the Ice Cave.

How long will my Ice Cave experience be?

Your experience with last approximately one hour which includes a 30 minute slot inside the Ice Cave. Please arrive on time as you will need to collect your wristband and thermal cloak before entry.

Do I have to pay for my Ice Cave experience?

No, you don't need to pay to enter the Coors Light Ice Cave, simply register for a ticket online. Drinks will be available to buy inside and outside the Ice Cave.

Will there be any special effects?

Occasional strobe lighting, fog and smoke machines will be used inside the Ice Cave. No other special effects will be used.

What can I find inside the Ice Cave?

Expect an Ice Cave experience like no other with live DJ's, Ice Cold refreshment from Coors Light, arctic explorers, photo opportunities and lots more!

Do I need to bring anything?

Please ensure you bring suitable ID (driving license or passport) and your booking confirmation email if you've booked online. You'll be provided with a cloak before you enter, however the Ice Cave is around 3 degrees so you may wish to bring extra clothing and closed shoes to keep warm.

Can anyone attend?

Anyone over the age of 18 can attend the Coors Light Ice Cave. Please ensure you bring suitable ID if you do look under the age of 25. Strictly no-one under the age of 18 will be able to visit the Ice Cave.

Will there be wifi onsite?

Yes there will be free wifi available at each Ice Cave Experience. Check signage or speak to our brand ambassadors at the Ice Cave for details.

Am I able to attend without a booking?

Anyone is welcome to come and enjoy the Coors Light Ice Cave outdoor bar, and no booking is required. Here you can enjoy an ice cold drink and be added to the reserve list for the next session if you wish to enter the Ice Cave. We cannot guarantee entry if you have not booked, but it is worth a try. Please note that strictly no one under the age of 18 will be permitted to visit the Ice Cave or enter the outdoor bar area.